Your team, your tools, or your client may locate a social media user of interest or concern. Your analysis of the profile may become challenging if the user does not reveal their real identify. The presenter will discuss how to harness the internet to identify the person or group behind a username. The presentation will include real case examples to demonstrate successful workflows.

Learning Objectives

  • Outline useful steps for identifying who is behind a username
  • Explore case examples to retain those steps
  • Introduce future challenges


Ms. Kronenfeld joined Hetherington Group in 2016 and is Hg’s Director of Services. As a skilled and diverse analyst, she performs comprehensive background investigations and enhanced due diligence, providing clients valuable insights into making sound business and personal decisions on hiring, investing, and asset management. Ms. Kronenfeld is responsible for management and development of the analyst team and oversees all investigations.

Trained under Cynthia Hetherington’s tutelage, Ms. Kronenfeld conducts trainings to investigators, security professionals, attorneys, accountants, auditors, military intelligence professionals, and federal, state, and local agencies on best practices in conducting asset and background investigations.

Ms. Kronenfeld is a contributing writer of Hg’s newsletter, Data2know: Internet & Online Intelligence—one of the industry’s most trusted sources on due diligence investigations, background checks, online personal security assessments and protection, and open source research. Her professional research specialty is Open Source Intelligence (OSINT) techniques.

Before joining Hg, Ms. Kronenfeld worked as a paralegal, where she honed her skills in due diligence investigations, legal research, and case analysis through public record research. She interned at the Regional Operations Intelligence Center for the New Jersey State Police in their Major Crimes Unit, where she worked side-by-side with detectives to uncover threats and fraud through gathering and analyzing information. Ms. Kronenfeld holds a B.A. in Political Science (magna cum laude) from Ramapo College of New Jersey.

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